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TAP Miles&Go miles are credited as Bonus Miles and every time you fly on TAP and flights that are part of the Star Alliance, you earn additional Status Miles. Status Miles are only used to maintain or achieve TAP Miles&Go Silver Customer, TAP Miles&Go Gold Customer ou TAP Miles&Go Navigator Customer status as they are not added to the available balance in your account that is used for awards.
You can earn air miles on tickets issued in your name, with public fares and for flights on TAP and partner airlines.TAP reserves the right to partially exclude certain TAP products/types of tickets, forms of payment and/or passengers, as well as certain flights or categories of flights in the TAP Miles&Go Programme on any level.
It is not possible to accumulate miles with tickets issued with miles.
It is not possible to accumulate miles with tickets issued with miles.
You can only earn miles if the ticket is in your name and you have made the journey.
No. It is not possible to accumulate miles with tickets issued with miles.
You should contact the frequent flyer programme of which you are a member.
You may reclaim missing miles during the 6 months following the date you used the service. To have the miles credited to your account please make the request using this form. We recommend you keep all of the original documents until the miles are credited and appear on your account statement.
To ensure your miles are credited, whenever you make a booking be sure to enter the correct TAP Miles&Go Number and that you use the name that is associated with your profile. This way the miles will be automatically credited. You can also use this form to request the credit of miles.
Various airlines participate in the TAP Miles&Go Programme from among members of the Star Alliance and programme partners. To learn which ones visit here.
You may reclaim earned miles up to 6 months after the date you used the service. To have the miles credited to your account please make the request using this form. We recommend you keep all of the original documents until the miles are credited and appear on your account statement.
Yes, you may accumulate miles made within 6 months of the date you enjoyed the service. To have the miles credited to your account please make the request using this form. We recommend you keep all of the original documents until the miles are credited and appear on your account statement.